How to Help a Client Who Isn’t Compliant
It was 2009. My husband and I were running our fitness boot camps and had just had our first child. I knew I didn’t want to travel anymore to speak with a new baby at home, and decided to focus on online training and coaching instead. I loved helping clients effect change in their lives and this seemed like the perfect opportunity to marry what I loved best, with the flexibility and schedule I was looking for. I added in clients who wanted a deeper dive in nutrition and behavior and was excited to get to work. At first I loved it. Clients adopted the changes we discussed and were making progress and I felt like a rock star. It felt great to know that I was helping them reach their goals and creating a program that worked. They told friends. I took on more clients. And then I hit a road bump. A client wasn’t following any of my nutrition strategies — despite planning around every barrier and talking about things she could try each week. I sent reminders. I followed up. When we would g...